{"id":1352,"date":"2023-04-05T11:21:29","date_gmt":"2023-04-05T09:21:29","guid":{"rendered":"https:\/\/www.mylumi.net\/?page_id=1352"},"modified":"2023-06-25T11:48:09","modified_gmt":"2023-06-25T09:48:09","slug":"shipping-and-returns","status":"publish","type":"page","link":"https:\/\/www.mylumi.net\/en\/shipping-and-returns\/","title":{"rendered":"Shipping and Returns"},"content":{"rendered":"\n\n\n<pre class=\"wp-block-preformatted\"><strong>SATISFIED OR REFUNDED\n<\/strong>For the Company, customer satisfaction is the foundation of everything. For any reason, you are not fully satisfied with the purchase, you can return the order within 30 days from the delivery date and receive a refund for the returned products. The right of withdrawal is the faculty of natural persons who act for purposes not directly referable to any professional activity carried out. Therefore, resellers and companies are excluded from this right.\r\n\r\nReturned items must be in perfect condition without showing signs of use, in their original packaging and making sure that the labels have not been removed, within 10 days from the date of sending the notice of withdrawal.\r\n\r\nTo exercise the right of withdrawal, follow these simple steps:\r\n\u2013 Contact the company at info@colan.it and describe the complaint.\r\n\u2013 Send the package to the following address: \u201cColan srl \u2013 Via Albertini, 36 \u2013 60131 \u2013 Ancona (AN)\r\n\r\nThe return shipment is charged to the customer.\n\n<strong>REFUND<\/strong>\nThe Company will reimburse the cost of the goods shipped, within the terms of the law (30 days), only after having received the goods and checked that all the requirements have been met.<\/pre>\n","protected":false},"excerpt":{"rendered":"<p>SATISFIED OR REFUNDED For the Company, customer satisfaction is the foundation of everything. For any reason, you are not fully satisfied with the purchase, you can return the order within 30 days from the delivery date and receive a refund for the returned products. The right of withdrawal is the faculty of natural persons who [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-1352","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping and Returns - LUMI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mylumi.net\/en\/shipping-and-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping and Returns - LUMI\" \/>\n<meta property=\"og:description\" content=\"SATISFIED OR REFUNDED For the Company, customer satisfaction is the foundation of everything. 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