For the Company, customer satisfaction is the foundation of everything. For any reason, you are not fully satisfied with the purchase, you can return the order within 30 days from the delivery date and receive a refund for the returned products. The right of withdrawal is the faculty of natural persons who act for purposes not directly referable to any professional activity carried out. Therefore, resellers and companies are excluded from this right.

Returned items must be in perfect condition without showing signs of use, in their original packaging and making sure that the labels have not been removed, within 10 days from the date of sending the notice of withdrawal.

To exercise the right of withdrawal, follow these simple steps:
– Contact the company at [email protected] and describe the complaint.
– Send the package to the following address: “Colan srl – Via Albertini, 36 – 60131 – Ancona (AN)

The return shipment is charged to the customer.

The Company will reimburse the cost of the goods shipped, within the terms of the law (30 days), only after having received the goods and checked that all the requirements have been met.